Fundraising Operations Assistant - UK and Europe at Movember

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Written Communication, Organizational Skills, Data Management, Research, Outreach, Multilingualism, Fundraising, Time Management, Attention To Detail, Collaboration

Industry

Non-profit Organizations

Description

Men are dying too young – and it doesn’t have to be that way. Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives. Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. DO GOOD. Work for Movember. Your Mo-Mission (should you choose to accept it): You'll be the beating heart of the Movember campaign across the UK and Europe, and the reason our community feels genuinely looked after when it matters most. As part of the Oppies crew, a vibrant, high-energy team that powers the campaign from September through to December, you'll be the first voice people hear when they reach out: across email, live chat, SMS and phone. You'll process donations, support gift matching, help manage our Facebook fundraising pages, and keep a sharp eye out for anything on the website that needs flagging. Beyond the inbox, you'll get stuck into research, outreach and data management alongside the Fundraising team, assist with post-campaign thanking, and help get merch and rewards into the hands of the supporters who've earned them. There's office management in the mix too, and when the campaign heats up, you'll be out at events bringing the Movember energy in person. This is a fixed-term, full-time role based in London. It's fast-paced, people-first, and genuinely at the coal face of one of the world's most recognisable men's health movements. If you thrive in a busy environment, love connecting with people, and want your work to actually mean something, this one's for you. No Moustache Required - but the following are: Excellent verbal and written communication skills, with a genuine passion for delivering outstanding customer service Strong organisational skills and the ability to juggle competing priorities without dropping the ball Comfort working at pace and under pressure, with sharp attention to detail A collaborative team player who also knows how to back themselves and take initiative Flexibility to attend events outside of standard hours, including evenings and weekends when the campaign calls for it Not Mission Critical - but for extra bonus points: Proficiency in Dutch, French or German (our community spans borders) Fundraising experience, whether that's running your own campaign, supporting others, or working in the sector professionally GOOD CAUSE: Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives. We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve. GOOD VIBES: We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub. Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best. GOOD CREW: Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo. Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives. Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly. Do you want to DO GOOD? If so, we’d love to hear from you.

Responsibilities

Provide multi-channel support to the Movember community via email, chat, SMS, and phone while processing donations and managing fundraising pages. Assist the fundraising team with data management, research, and event support during the campaign period.