Funeral Administrator at Service Corporation International Canada

Hilo, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

15.25

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Clerical Support, Customer Service, Compassion, Integrity, Communication, Organizational Skills, Detail Oriented, Office Equipment, MS Office Suite, Mathematics Skills, Documentation, Payment Processing, Inventory Tracking, Empathy, Relationship Management

Industry

Individual and Family Services

Description

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a standalone funeral home, cemetery, crematory or a combination of these facilities. Guides families through available options for services during the time period prior to the event. Duties include greeting the public and providing information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Provides detailed explanations of funeral service processes, pricing, and legal requirements, ensuring transparency and clarity. Coordinates with vendors, venues, and service providers to secure necessary arrangements and timely execution of services. Prepares death certificates, reports and documents Completes required permits and or certificates Prepares and processes Veteran’s Paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Receives and processes payments and contracts Processes accounts payable transactions Assists with the preparation of obituaries Assists with ordering merchandise and tracking inventory Acts as backup to Receptionist Greets family members and friends Communicates client family’s needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM Requirements Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Knowledge, Skills and Abilities Working knowledge of office equipment MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Work CONDITIONS Work Environment Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Professional Dress is required when in contact with families. Work Postures Frequent, continuous periods of time standing, up 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Compensation: Salary: $15.25/Hr Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 96720 Category (Portal Searching): Administration and Clerical Job Location: US-HI - Hilo Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Responsibilities

The Funeral Administrator provides administrative and clerical support to funeral homes, cemeteries, and crematories, guiding families through service options. Responsibilities include coordinating with vendors, preparing necessary documentation, and ensuring compliance with regulations.