Funeral Home Transfer Care Specialist at Foundation Partners

Santa Ana, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassion, Empathy, Safe Transport, Reliability, Attention to Detail, Critical Thinking, Professional Demeanor, Microsoft Office Suite, Driving Skills, Communication, Problem Solving, Time Management, Customer Service, Adaptability, Teamwork, Instruction Following

Industry

Individual and Family Services

Description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record. What You Will Do: * Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent * Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps * Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed * Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations * Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly * Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles) What We Require: * Valid state-issued driver's license with a clear driving record * Ability to lift 100lbs safely * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Composure and compassion * Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude * Ability to establish and maintain effective internal and external work processes Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service. #ENT2023

Responsibilities

As a Transfer Care Specialist, you will transport the deceased from various locations to the funeral home while providing compassionate support to families. You will also ensure that all paperwork is completed accurately and in a timely manner.