FUTURE OPENING Assistant Spa Director Full Time at Sun Tan City - STC Management Group, LLC

Smithfield Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

17.0

Posted On

15 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client-Centric Service, Store Performance, Operational Excellence, Team Supervision, Goal Achievement, Sales Performance, Cleanliness Maintenance, Coaching, Training, Feedback, Sales Reporting, Inventory Management, Revenue Control, Expense Control, Staffing Management, Problem-Solving

Industry

Retail

Description

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Company Overview Franchisee of Glow Brands, a family-owned company, includes brands such as Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations across multiple states and employs over 2200 individuals. · We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. · Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Employment Disclaimer This position is offered and employed solely by STC Partners, an independently owned and operated franchisee. STC Partners is solely responsible for all employment decisions, including but not limited to hiring, compensation, scheduling, supervision, discipline, and termination. Glow Brands and its affiliated companies do not employ, supervise, or control franchisee employees and are not responsible for employment policies, practices, or workplace conditions at franchise locations. Job Summary This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Wellness Spa Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Wellness Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities: Monitor and manage daily operations of the spa in a fast-paced environment Lead by example in all company operations including creating a client-centric experience Ability to be a leader with sales performance and to consistently meet sales goals Assist the Wellness Spa Director with maintaining cleanliness, maintenance, sanitation, and organization of the spa Establishes clear goals and objectives for Team Members Provides coaching, training, and feedback to improve Team Members’ daily performance Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions Assist the Wellness Spa Director in controlling top line revenue and expenses Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs Ability to work nights as well as Saturdays and Sundays as required to provide management coverage Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume Ability to work a 5-day workweek with approximately 35 to 40 hours per week Experience: College education is preferred but not required. Management and/or Sales experience required. Beauty, Spa, Tanning Industry and/or Customer Service experience preferred Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Strong knowledge of client service techniques and operational practices. Strong problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform spa, sunless, and UV cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Responsibilities

This position is responsible for maintaining a high-energy, positive environment focused on client-centric service while driving store performance and operational excellence to meet productivity goals. The Assistant Wellness Spa Director will manage and supervise Wellness Consultants to achieve company objectives and lead by example in all operational aspects.