FWS Student Walk Up Desk Technician (St. Pete) at University of South Florida

Saint Petersburg, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

15.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 7-11, Mac OS X, Technical Documentation, Computer Systems Troubleshooting, Customer Service, De-escalation Techniques, Apple Mobile Devices, Android Mobile Devices, Time Management, Communication Skills, Critical Thinking, Problem Solving

Industry

Higher Education

Description

* Department: Information Technology 0-3510-000 * Salary Plan: Temporary * Hiring Salary: $15 per hour * Selected candidate must have an accepted FWS award and be able to work a minimum of 18 hours per week; hours will vary between Monday-Friday. This is for the St. Pete location. ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation’s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America. USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes [https://nam04.safelinks.protection.outlook.com/?url=https://www.forbes.com/sites/forbestechcouncil/2021/08/24/emerging-tech-cities-in-the-us/?sh=38157743a917&data=04|01|jamiehess@usf.edu|ddb371d26bc54b979a6608d96cbf2a6b|741bf7dee2e546df8d6782607df9deaa|0|0|637660390562951538|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|1000&sdata=GH4u5y85S/P+wlQbh/K8NvWkEEqtBEJ00BQyBL9ihfo=&reserved=0] as the top emerging tech city in the country. USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: USF Information Technology [https://www.usf.edu/it/about-us/index.aspx] ADDITIONAL INFO FOR APPLICANTS: The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship. Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu. Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) [https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf] Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations [https://www.usf.edu/hr/employment-resources/important-resources/ada-accommodations.aspx] webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

Responsibilities

Provide technical support and troubleshooting for client technology issues at the walk-up desk. Assist users with computer systems, peripheral equipment, and mobile devices in a dynamic environment.