ABOUT ENBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

SKILLS AND EXPERIENCE

• 3-5 years of experience in foreign exchange advisory, client relationship management, or a related role within the banking or financial services sector.
• Bachelor’s degree in finance, Economics, Business Administration, or a related field.
• Certifications in Foreign Exchange, Financial Markets, or related fields are a plus.
• Strong understanding of FX products, client relationship management, and market analysis strategies.
• Sales oriented with committed drive to achieve set targets
• Experience in providing advisory services on FX products and managing client relationships in a banking context.
• Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams.
• Strong analytical skills with the ability to interpret market data and make data-driven decisions.
• Attention to detail and a commitment to maintaining high standards of client service and advisory excellence.

• Provide expert advice to internal stakeholders on FX products, including currency transactions, hedging strategies, pricing benchmarks, and market trends.
• Collaborate with the Head of FX Products to develop tailored FX solutions and new proposition launches that improve client engagement.
• Participate in both internal and external meetings and presentations to understand client requirements and provide appropriate recommendations.
• Conduct regular training for frontline staff to enhance FX product knowledge and sales effectiveness.
• Monitor client feedback and work with internal teams to enhance FX product offerings.
• Conduct market research to identify trends and opportunities in the FX market.
• Analyze market data and provide insights to clients on currency movements and potential risks.
• Monitor industry developments and regulatory changes to ensure compliance and competitiveness.
• Prepare reports and presentations on market trends and FX product performance for senior management.
• Collaborate with internal teams to drive FX adoption and optimize processes.
• Work closely with internal teams to ensure the smooth execution of FX transactions and the delivery of FX products.
• Monitor client satisfaction and implement strategies to improve service delivery.
• Prepare reports on client advisory activities, market trends, and FX product performance for the Head of FX Products and respective business segments.
• Document advisory processes, guidelines, and best practices to ensure consistency and compliance.
• Maintain accurate records of client interactions and FX transactions to analyze customer behavior.
• Ensure that all reporting is accurate, timely, and aligned with the bank’s reporting requirements.