G16 - Project Manager at FPT Asia Pacific Pte Ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, System Management, Technical Project Management, System Integration, APIs, Data Flow Management, Cloud-Based Systems, Distributed Architectures, Incident Management, Change Management, Release Management, Stakeholder Management, Problem-Solving, Analytical Thinking, Communication Skills, Accountability

Industry

IT Services and IT Consulting

Description

Overview We are looking for a Project Manager to oversee the operations and continuous delivery of a government digital platform that supports coordination across multiple agencies. This role is critical in ensuring system reliability, seamless integrations, and efficient service delivery for public-facing services. You will work closely with government stakeholders, technical teams, and vendors to manage day-to-day operations, coordinate system integrations, and ensure timely resolution of issues. You will be responsible for end-to-end operational oversight, ensuring the platform remains stable, secure, and responsive to evolving policy and operational needs. Responsibilities Oversee day-to-day operations of the public service platform, ensuring high system availability, performance, and reliability Manage incident response, issue resolution, and service recovery, ensuring timely communication and minimal disruption Coordinate system integrations with agencies and Town Councils, ensuring smooth onboarding, data flow, and interoperability Lead change and release management activities, including planning, testing, deployment, and stakeholder communication Collaborate with vendors and technical teams to deliver enhancements, resolve issues, and meet service level expectations Monitor system performance and service metrics, implementing improvements to enhance operational efficiency and user experience Maintain documentation, operational playbooks, and compliance with government IT policies and security standards Requirements At least 5 years of experience in IT operations, system management, or technical project management Experience managing enterprise or government systems with multiple integrations Proven experience working in public sector or regulated environments Strong understanding of system integration, APIs, and data flow management Familiarity with cloud-based systems and distributed architectures Experience with incident, change, and release management processes Understanding of system monitoring, performance metrics, and service optimisation Strong stakeholder management and coordination skills across agencies, vendors, and technical teams Ability to manage incidents, risks, and operational issues under time pressure Strong problem-solving and analytical thinking skills Clear and effective communication skills for both technical and non-technical stakeholders Strong sense of ownership and accountability in delivery

Responsibilities

Oversee the day-to-day operations of a government digital platform, ensuring high system availability and performance. Manage incident response and coordinate system integrations with multiple agencies.