GAL Program Specialist II at North Carolina Dept of Environmental Quality

, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

78526.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Practices, Microsoft Office, Data Collection, Child Welfare Law, Court Processes, Public Speaking, Communication Skills, Case Management, Volunteer Supervision, Recruitment, Training, Adolescent Development, Family Dynamics, Judgment, Relationship Building, Report Writing

Industry

Government Administration

Description

Agency Administrative Office of the Courts Division Guardian ad Litem (GAL) Job Classification Title GAL Program Specialist II (S) Position Number 60002090 Grade JB17 About Us DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay. Description of Work SALARY RANGE: $50,76.00 - $78,526.00 The GAL Program Specialist II is the primary point of contact for the district office for potential child advocate volunteers, child welfare staff, court partners, and the community. The Program Specialist II provides administrative and management support for the District Administrator, Program Supervisors, Attorney Advocates and other NCGAL staff who may be working to support child client work in the district. The position requires travel to both offices and courthouses in Guilford County, as well as travel to other counties to support child clients, visit the child in placements, prepare court reports and testify in court. Knowledge Skills and Abilities/Management Preferences Responsibilities include, but are not limited to, the following: Respond to inquiries from potential child advocate volunteers. Review volunteer applications, conduct criminal, reference, responsible person, registry, and other required checks. Create correspondence, reports, newsletters, and other intra- and inter-office communications. Manage appointment and release orders for child advocate volunteers, staff and the program. Track case assignments and develop strategies for case assignment in consultation with the District Administrator. Triage cases without child advocate volunteers by investigating issues, visiting child clients, and interviewing people with relevant information needed to effectively advocate for the children whose cases you may be assigned to manage. Notify child advocate volunteers and staff of scheduled and ad hoc reviews, conferences, staffings, and hearings. Under direction of the District Administrator, visit child clients, prepare court reports, and attend court prepared to testify. Provide case management for other court proceedings for staff and volunteers. The Program Specialist may also manage up to 26 child advocate volunteers, as needed. Work with staff and statewide Committees on recruitment and training plans. Schedule training and track completions for attendees. Maintain online profile and coordinate with GAL Program Administrative Specialist on Outlook Directories. Handle other duties, as assigned by the District Administrator, Regional Administrator, State Office Staff, or district staff. Knowledge, Skills and Abilities / Competencies: Knowledge of: office practices and procedures to organize and maintain the office; Microsoft Office platform; Enterprise Justice; accurate data collection and entry practice; the mission and responsibilities of the NC Guardian ad Litem Program; federal child welfare law and practice; NC General Statues and Chapter 7B (child abuse, neglect and dependency law); NC Administrative Office of the Courts policies and procedures, NCGAL policies and procedures, and other general governing policies as to how work is to be performed; supervision techniques and practices; adolescent development and behavior; family dynamics; court practice, processes and responsibilities; effective public speaking; excellent verbal and written communication skills; ability to establish and maintain effective working relationships with others which will encourage positive outcomes for the child clients the NCGAL Program represents. Skills in: working with community volunteers. Ability to: apply specific rules and regulations to process; maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar, punctuation, and spelling; listen with tact and diplomacy; exercise sound judgment; effectively use computer software available to the office; supervise volunteers and evaluate their performance; provide guidance to volunteers in writing advocacy plans, reports to the court and making recommendations to the court in the best interest of children; provide creative leadership in recruiting, supervising, and maintaining volunteers, speak effectively in public; clearly express ideas orally and in writing, establish and maintain effective working relationships with others. INSTRUCTIONS: Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted. Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings. It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications. *NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted. All NC Judicial Branch agencies are Equal Opportunity Employers. The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links: E-Verify Participation E-Verify Participation (Spanish) Right to Work Right to Work (Spanish) Charmaine J. Leeks NC Administrative Office of the Courts Human Resources Division https://www.nccourts.gov/about/about-judicial-branch/careers Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Minimum Education and Experience Requirements: Bachelor’s degree in business administration, public administration, criminal justice, or a human services field plus one year of experience in one of these areas, or an equivalent combination of education and experience. Management prefers a candidate with strong skills in management, organization, technology, data management and analysis, and case management. Attach cover letter and résumé. Your cover letter should describe how you effectively manage multiple tasks and deadlines. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Charmaine Leeks Email: HumanResources@nccourts.org North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.

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Responsibilities

The GAL Program Specialist II serves as the primary contact for child advocate volunteers and provides administrative support to various staff members. Responsibilities include managing volunteer applications, tracking case assignments, and preparing court reports.