Gallery Associate at North Carolina Museum of Art Foundation

Winston-Salem, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

20.0

Posted On

18 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Retail Sales, Point-of-Sale Systems, Database Management, Inventory Management, Event Coordination, Cultural Sensitivity, Administrative Tasks, Merchandising

Industry

Museums;Historical Sites;and Zoos

Description

Description The Gallery Associate is the primary point of contact for visitors, playing a crucial role in creating a positive and welcoming atmosphere. The Gallery Associate is responsible for executing daily front-of-house operations, welcoming visitors, supporting exhibitions and events, and executing basic administrative and sales tasks. Key Responsibilities Greet gallery guests; answer questions regarding current exhibitions, artists, and pricing; and maintain a welcoming, interactive atmosphere aligned with the Museum’s mission and retail goals. Maintain physical surveillance of public spaces to protect works of art from theft, accidental damage, or touching. Manage opening and closing procedures (turning on lights, deactivating alarms, adjusting furniture), monitor guest attendance, and maintain a welcoming and comfortable environment through light cleaning. Process artwork and retail transactions via Square, sell tickets and membership via Tessitura, and answer phone calls. Assist with merchandising and inventory strategies. Assist in executing special events in the gallery and off-site, like exhibition openings, concerts, education events, and artist talks, serving as bartender as needed. Requirements A high school diploma 1–2 years of experience in retail sales or customer service preferred Exceptional customer service and communication skills, cultural sensitivity Proficiency in arts and culture preferred Ability to stand or remain alert on the gallery floor for long periods, comfortably navigate stairs, and lift or shift objects ranging anywhere from 20 to 50 lbs. Comfort using basic point-of-sale systems, database management tools, spreadsheets, and scheduling apps This is a part-time (10–20 hours per week) position. Shifts may vary based on event schedules, but weekends are required. The gallery is open Wednesday, Friday, and Sunday 1–5 pm, Thursday 1–7 pm, and Saturday 11 am–5 pm. Special events are common and happen mostly in the evening and on weekends.

Responsibilities

The Gallery Associate manages front-of-house operations, including welcoming visitors and protecting artwork. They are also responsible for processing sales transactions and supporting special gallery events.