Gallery Concierge, LA & OC at Jacques Marie Mage

Costa Mesa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

30.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Traffic Management, Appointment Coordination, VIP Communication, Hospitality, Administrative Support, Front-of-House Operations, Multilingual Communication, Personal Presentation, Discretion

Industry

Retail Luxury Goods and Jewelry

Description

Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes. With each new collection, JMM embraces a unique palette of precious materials, rich colors, and striking geometric forms, which cleverly reference and beautifully reconfigure the striking individuals, artistic movements, and world events of previous centuries. All JMM eyewear is ethically sourced and produced with the utmost respect for industry partners' environment and wellbeing. Role Overview: We are seeking a highly presentable, guest-focused individual to serve as our Gallery Concierge—a key role dedicated to shaping the client experience from the moment guests arrive. Positioned at the heart of the gallery’s flow, this individual will be responsible for managing guest entry, moderating traffic, and coordinating appointments while embodying the elegance and hospitality of our brand. We have openings in our Venice and Costa Mesa Galleries. Your responsibilities are – but are not limited to: Key Responsibilities: * Greet all clients and guests upon arrival, ensuring a warm, refined, and welcoming atmosphere * Moderate and direct traffic within the gallery to maintain an organized and elevated client flow * Coordinate and guide appointment-based visits, working in tandem with the retail and gallery teams * Communicate professionally and effectively with VIP clients, stylists, and visiting teams * Serve as a front-facing presence that sets the tone for the space—maintaining poise, discretion, and attentiveness * Monitor the gallery environment to ensure it reflects brand standards at all times * Provide light administrative and logistical support for client-facing operations as needed Key Requirements: * Reception or hosting roles at high-end retail or gallery spaces * Concierge or front-of-house experience in premium residential, hospitality, or lifestyle settings * Individuals with on-camera/media presence, with a refined sense of tone, space, and personal presentation * Fluency in English and Gallery location language (ex: Italian, French, Japanese, etc) Additional information: Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. Jacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team. * Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options. * Retirement Plan: 401(k) with 4% company match after 90 days. * Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage. * Eyewear Perks: Access to exclusive seasonal product allowances and discounts. * Employee Assistance Program: 24/7 confidential support services. * Extra Perks: Pet, auto, and home insurance, commuter benefits, identity theft protection. * Time Off: Major holidays, birthday off, vacation, sick time, and winter break. * Community Engagement: Volunteer opportunities through the JMM Stewardship Program.

Responsibilities

The Gallery Concierge manages guest entry, moderates traffic, and coordinates appointments to ensure an elevated client experience. They serve as the primary front-facing presence, maintaining brand standards and providing logistical support for gallery operations.