Galvanising Customer Service Officer at Korvest Ltd

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Data entry, Administrative tasks, Communication skills, Presentation skills, Microsoft Office, Problem-solving, Attention to detail, Safety compliance, OHSE policies

Industry

Wholesale Building Materials

Description

Your new role: Reporting to the Customer Service and Operations Team Leader, the Galvanising Customer Service Officer will work within a supportive team and play an integral role in building effective relationships with both our external and internal customers, process customer purchase orders by creating factory work orders, facilitating quotations and attending to other sales related activities. This role is responsible for: Delivering high quality customer service including through phone calls, emails, and in person Timely preparation and sending of customer quotes Creating work orders, invoicing, archiving, creating purchase orders and other general administrative duties Accurate and efficient data entry and completion of administrative tasks Other tasks required to support the galvanising sales department as requested by management You will bring: Effective communication and presentation skills Previous experience in a customer service role (advantageous) Previous experience dealing with wholesalers, customers and distributors within the electrical, mechanical or similar industries (advantageous) Passionate about customer service Intermediate level computer skills including Microsoft Office High regard for safety and compliance of all OHSE policies and procedures Attention to detail and problem-solving skills Why join us? Secure employment in a growing ASX listed company Annual Incentive bonus Eligibility for company share bonus after 2 years of service Working in a dynamic and friendly team Support from leaders with extensive industry experience Employee referral program, earn $1,000 for each successful referral Charity and community support programs Career growth opportunities Access to our employee assistance program Korvest and EzyStrut celebrate our diverse and inclusive workforce. We are driven by a diverse range of thoughts, perspectives and expressions and believe that this is crucial in building productive, motivated and dedicated teams. Through our hiring processes, we look for various skills and abilities as well as how we can develop our company culture. We also believe in hiring for potential; we know that some candidates hesitate if they don't tick all the boxes. If this role interests you, but you don't meet all the criteria, we still encourage you to apply. Get some Insight into our company culture by viewing our employee magazine here: https://www.korvest.com.au/news

Responsibilities

The Galvanising Customer Service Officer is responsible for processing customer purchase orders, creating factory work orders, and facilitating quotations. They will also provide high-quality customer service via phone, email, and in-person interactions while performing general administrative duties.