WHO WE ARE:

At BattleGR, we create mission-based challenges that are perfect for individuals and groups. We host birthday parties, family reunions, team-building exercises, and much more. Our goal is to provide safe, fun, and engaging experiences through strategic, team-on-team games. BattleGR is the premier family-friendly entertainment destination, and our Games-on-Wheels division brings the fun right to our customers’ doorsteps. Since 2017, we’ve been committed to delivering unforgettable moments for kids, adults, and everyone in between.

REQUIREMENTS:

• Outgoing Personality: Energetic and friendly, with a passion for engaging guests and creating a fun environment.
• Customer-Centric: A strong desire to serve and provide an exceptional experience for all.
• Excellent Communication Skills: Clear and effective communication with guests and teammates.
• Multitasking Ability: Manage multiple tasks and priorities while maintaining focus and a positive attitude.
• Professionalism: Punctual, reliable, and dedicated to providing high-quality service.
• Hospitality Experience: Previous customer service or hospitality experience is a plus but not required.
• Physical Requirements: Ability to lift up to 50 pounds as needed.
• Flexibility: Evening and weekend availability is required; full- and part-time options are available.

• Game Setup & Management: Prepare and organize the game space, overseeing the logistics and group dynamics.
• Customer Assistance: Help guests understand the game, answer questions, and offer assistance during play.
• Debriefing & Reflection: Lead post-game discussions, encouraging reflection on team performance and fun.
• Customer Experience: Check in customers, process payments, and handle reservations.
• Space Maintenance: Ensure the game areas are clean, functional, and welcoming for all guests.
• Conflict Resolution: Identify any issues or conflicts and work to resolve them in a way that supports a positive experience for all participants.