Game Master - Front Desk at Red Door Experiences LLC

Temecula, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Public speaking, Communication, Teamwork, Problem solving, Interpersonal skills, Time management, Adaptability, Computer literacy, Enthusiasm, Attention to detail, Conflict resolution

Industry

Description

Description Hello potential Red Door Candidate! Are you a ‘fun’ person? Do you have a love for people, a mind that works creatively, and thrive when working in a fast-paced team environment in a new and exciting industry full of puzzles, technology, and entertainment!? If your answer is yes, we’d love to review an application from you! Contrary to popular belief, our “Game Master” position has nothing to do with being a ‘gamer’ and everything to do with providing a 6-star guest experience. Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides. As a Game Master, you will: Set the tone for every experience by.. Hyping up our players for their adventure Communicating rules, guidelines, and storylines in an exciting way Speaking with/in front of large groups of people is a must! Accurately guide and assist your team by.. Being alert, sharp, and focused on your team’s progress through monitors in our control room Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving “hints” or “clues” to guide players along the way. Foster the fun and immersive experience for guests by.. Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes. Finding special moments to create during every experience (Like having guests dance, or sing “Happy Birthday” for free hints!) Ending all experiences with a high note whether the team has success or not. (Like celebrating victories with cheering and dance parties or giving words of encouragement for the “you were so close!” teams) Work in a team environment that thrives in creativity by.. Working together and living by our company values (they’re good ones, trust us!) Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc) Requirements Qualifications and Skills: Customer service oriented Strong confident personalities Enthusiastic and positive attitude Strong interpersonal communication skills and the ability to articulate clearly Punctual and responsible Possesses a team player mentality Works well in a fast-paced environment Basic knowledge and understanding of computers Willing to grow and learn in various roles outside of the immediate position Available to work weekends and evenings (No knowledge/skills of technology, or "gaming" is required, but may be a plus) Must be 18 years of age or older

Responsibilities

The Game Master is responsible for providing an immersive and high-quality guest experience by guiding players through escape room storylines and managing game progress. They also perform facility maintenance tasks and ensure a fun, safe environment for all visitors.