About Us: The Escape House is a brand new provider of immersive escape room experiences. We pride ourselves on delivering thrilling and memorable adventures for our guests. Our team is passionate about creating unique puzzles and storylines that challenge and entertain.
Job Description: We are seeking an enthusiastic and dynamic Escape Room Game Master to join our team. As a Game Master, you will be the face of our escape room experiences, ensuring that every guest has an unforgettable adventure. Your role will involve guiding players through the game, providing hints, and ensuring the smooth operation of the escape room.

REQUIREMENTS:

• Passion for Games: A love for puzzles, games, and immersive experiences.
• Excellent Communication Skills: Ability to clearly explain rules and provide hints without giving away solutions.
• Attention to Detail: Ensure rooms are reset accurately and props are maintained.
• Customer Service Experience: Previous experience in a customer-facing role is a plus.
• Flexibility: Ability to work evenings, weekends, and holidays as needed.
• Problem-Solving Skills: Quick thinking and the ability to handle unexpected situations.
• Fast Typing Skills: Ability to type quickly and accurately to provide timely hints and updates.
• Good Literacy: Strong reading and writing skills to communicate effectively with guests and team members.
• Acting Skills (Bonus): Ability to stay in character and enhance the immersive experience for guests.
  Benefits:
  Flexible working hours
  Fun and engaging work environment
  Opportunities for growth and development within the company
  Job Types: Part-time, Permanent, Zero hours contract
  Pay: From £12.50 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Application question(s):

• What is it that interests you about working at an escape room and have you done many escape rooms yourself?

Experience:

• Customer Service: 2 years (preferred)

Work Location: In perso

• Welcome and Brief Guests: Greet guests with a friendly attitude, explain the rules, and set the scene for their adventure.
• Monitor Games: Observe players via cameras, provide hints when necessary, and ensure the game progresses smoothly.
• Reset Rooms: Quickly and accurately reset the escape room for the next group of players.
• Customer Service: Address any questions or concerns from guests, ensuring a positive experience.
• Maintenance: Perform regular checks and maintenance on game props and equipment.
• Team Collaboration: Work closely with other Game Masters and staff to ensure a seamless operation.