Game Operations Intern | Wings Event Center at Greenleaf Hospitality Group

Kalamazoo, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Game Operations, Customer Service, Event Planning, Team Collaboration, Promotional Activities, Community Relations, Communication, Fast-Paced Environment, Sports Marketing, Sales Support, Relationship Building, Event Coordination, Script Creation, Interactive Activities, Hospitality, Promotional Distribution

Industry

Hospitality

Description

Overview A Look Into Working at Wings Event Center Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action! Responsibilities What You’ll Be Doing May include, but not limited to: Collaborate with Game Operations & Community Relations Manager in the planning,implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games. Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines. Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables. Establish and strengthen relationships with business partners involved with game-day promotions. Coordinating community events that may or may not be during game day. Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives. Support sales staff with the execution of game-day fan experiences. Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events. Other responsibilities as assigned. Qualifications What You Need for this Position The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center Any previous experience working in sports, live entertainment events and/or customer service is a plus Candidates must be comfortable working in a loud, fast paced and high pressure work environment Your assignment will begin mid-September 2025 and end on or about 2 weeks after the 2025-2026 K-Wings season. The regular season ends in mid-April, with playoffs following into May. What’s in it for You Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. 10% Discount on GHG outlets Parental Leave Program (Full-Time Option) 401K with 100% match up to 3% (Full-Time option) Medical/Dental/Vision (Full-Time option) Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for You’ll have the opportunity to work with an event team that is fun, high-energy, and passionate about delivering an exciting experience to our guests You will grow your skills and experience in a segment of Game Operations

Responsibilities

Assist in the planning and execution of game-day operations and promotional activities for Kalamazoo Wings home games. Collaborate with the Game Operations & Community Relations Manager to enhance guest experiences and community engagement.