GAMES SHIFT MANAGER at SILVERTON CASINO LLC

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Table Games Operations, Game Security, Guest Relations, Observation Skills, Mathematical Aptitude, Supervisory Experience, Communication Skills, Problem Solving, Compliance, Team Management, Customer Service, Conflict Resolution, Attention to Detail, Leadership, Time Management, Adaptability

Industry

Gambling Facilities and Casinos

Description

Job Details Job Location: Silverton Casino LLC - Las Vegas, NV 89139 Position Type: Full Time Job Shift: Any General Summary of Job Duties: Silverton Casino is seeking an Experienced and Accomplished Games Shift Manager who will be responsible for directing the activities of the Table Games Operations. The ideal Candidate will ensure gaming activities comply with Minimum Internal Controls and Gaming regulations as well as monitoring effective game security. This position will also approve credit and provide complimentary privileges related to casino and property operations. It requires strong observation skills to detect unusual/suspicious activities, and a clear resolve for handling Team Member and Guest Relations. Must have previous shift manager and assistant shift manager experience and the mental aptitude to do math quickly and accurately. Principle Responsibilities and Duties: Responsible for and directs activities of Gaming Operations for Table Games. Safeguards assets, ensures gaming activities are in compliance with Minimum Internal Controls and Gaming regulations. Ensures effective game security. Immediately reports all unusual, suspicious or irregular situations, dealer errors, guest complaints/issues, instances of possible theft/cheating by either a guest, dealer, or other Games Team Member to the appropriate person. Oversees daily game protection, floor operational tasks, and employee performance and satisfaction. Oversee daily table games operations, including opening and closing duties, game protection, resolving guest concerns, and adjusting employee table assignments as needed. Other duties as assigned. General Job Responsibilities and Duties: Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values: Character: Always do the right thing and treat everyone with dignity and respect. Collaboration: Celebrate Diverse ideas, thought and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too! Excellence: Be Amazing! Qualifications Skills and Education Requirements: High school diploma or equivalent required. Ability to mentally add, subtract, multiply and divide accurately and quickly. Must be 21 years of age or older. 5 years previous supervisory/managerial experience required. Must have previous shift manager and assistant shift manager experience Must be able to clearly communicate with guests in conversational English. Required Work Cards: Gaming Registration. Alcohol Awareness Card. Identification that establishes identity. Identification that establishes the right to work in the United States. Machinery, Work Equipment, Programs, Software, Hardware Used: The following are applicable to assigned game: Card shuffling machine. Card shoe. Playing cards. Game chips. Dice. Roulette ball and Roulette wheel. All Windows products. Physical Requirements of Job: Rarely – the activity is performed from 1% - 25% of the duration of the shift. Occasionally – the activity is performed from 26% - 50% of the duration of the shift. Frequently – the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) – this activity is not performed during the performance of this job.

Responsibilities

The Games Shift Manager is responsible for directing the activities of Table Games Operations, ensuring compliance with gaming regulations, and monitoring game security. This role includes overseeing daily operations, resolving guest concerns, and managing employee performance.