Gaming Surveillance Operator - Aria at MGM Resorts International
, , United States -
Full Time


Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

27.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

CCTV Technology, Video Management System, Monitoring, Reporting, Gaming Regulations, Team Collaboration, Data Analysis, Surveillance Operations

Industry

Hospitality

Description
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join the Aria team as a Full-Time Gaming Surveillance Operator and help ensure a fair, safe, and secure environment for our guests and team members. In this role, you’ll monitor casino activity, support internal teams, and uphold company policies and gaming regulations to help deliver exceptional service and integrity across the property. THE STARTING RATE: $27.00 THE DAY-TO-DAY: Operate various closed-circuit television (CCTV) technology and digital Video Management System (VMS) equipment to monitor and review casino activities, download still images, archive audio & video evidence and monitor various systems for malfunctions Proactively monitor all applicable casino areas and personnel including, but not limited to, Table Games, Casino Cage, Count Room, Slots, Electronic Table Games, Hybrid Table Games, Poker and Race & Sports Book to promote accountability with policies & procedures, identify suspicious activity, and deter fraud & theft both internally and externally Proactively observe and review video then complete required written reports regarding specific incidents including but not limited to guest complaints, lost/missing property, procedure errors, risk management issues, player evaluations, theft, and variances Maintain and improve knowledge of gaming regulations, game rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development. Actively participate in and complete assigned company and department training Perform evaluations of casino players for advantage play, game protection and suspicious activities through live observation, review and by using various game evaluation software or programs Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary. Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee Collaborate with leadership and various partner departments to maximize guest experience THE IDEAL CANDIDATE: Prior relevant experience with gaming surveillance experience in a similar resort setting is preferred High School Diploma or GED Must be 21 years of age or older THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12134 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
Responsibilities
The Gaming Surveillance Operator will monitor casino activities using CCTV technology and ensure compliance with gaming regulations. They will also document incidents and collaborate with internal teams to maintain a secure environment.
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