ABOUT US:

We are a growing garage door company committed to delivering exceptional service and top-quality products to our customers. We pride ourselves on a collaborative work environment, efficiency, and attention to detail. We are seeking a highly organized Project Coordinator with a strong background in estimating and ServiceTitan setup to join our team.

POSITION OVERVIEW:

The Project Coordinator will manage the coordination of garage door projects from initial customer contact through completion. This role requires hands-on experience with estimating, scheduling, and project tracking, as well as expertise in configuring and optimizing ServiceTitan to improve workflows and reporting.

QUALIFICATIONS:

• 2+ years of project coordination experience, preferably in the garage door or related trades industry.
• Proven experience in job estimating and cost analysis.
• Hands-on experience with ServiceTitan setup, configuration, and optimization.
• Strong computer skills and proficiency in Microsoft Office/Google Workspace.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

• Prepare detailed and accurate estimates for residential and commercial garage door installations, repairs, and related services.
• Set up, configure, and maintain ServiceTitan for optimal performance, including price books, workflows, reporting, and integration with other tools.
• Schedule and coordinate work orders with field technicians, suppliers, and customers.
• Track project progress, ensuring jobs are completed on time, within budget, and to quality standards.
• Communicate effectively with customers, providing updates and resolving issues promptly.
• Maintain organized records of projects, estimates, and ServiceTitan configurations.
• Collaborate with sales, operations, and field teams to ensure smooth job handoffs and workflow efficiency.
• Identify process improvements to enhance productivity and customer satisfaction.