Processing of patients admin and clinic letters, reviewing, getting ready for approval from clinicians, then uploading to our PAS system, printing and sending a paper copy to the patient. - To ensure the outcome of patient attendance has been recorded correctly on PAS . To administer incoming/outgoing post. To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
To assist with the administration of outstanding patient appointment outcomes (uncashed appointments). To carry out general clerical duties such as filing, photocopying and scanning To exercise judgement and initiative when dealing with enquiries or problem solving, seeking advice appropriately. Potential calling patients to make appointments, cancel appointments, or validation of the waiting list (ensuring patients still want their appointments)

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