Gatehouse Relief Officer at Carlisle Support Services
CG4, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Jul, 25

Salary

12.6

Posted On

14 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

ABOUT US

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.
We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Responsibilities

THE ROLE

We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

THE ROLE INVOLVES:

  • Being polite and professional to members of the public and the client
  • Controlling access and exit to all persons and vehicles visiting the site
  • Proactively respond to incidents on the site as necessary, including general disorder, fire drills/evacuations and site sweeps
  • Patrolling the site as requested, maintaining check points and recording and reporting any problems or issues as necessary
  • Screening and searching all persons entering the venue (including bag and body searches) when instructed by the client or contract manager
  • Retaining and using information relating to safety and for evacuation purposes
  • Responding to incidents and emergencies as necessary and ejecting persons from the venue if directed and necessitated by site managers
  • Providing world class customer service to ensure our visitors have a positive and memorable experience
  • Retaining and using information relating to key areas on site

YOUR CORE RESPONSIBILITIES WILL ALSO INCLUDE

  • Offering guidance, information, and a friendly face as a first point of contact for customers.
  • Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
  • Being a smart, approachable, and proactive presence as a security representative.
  • Managing and responding to incidents effectively while remaining calm under pressure.
  • Conducting security patrols, managing access points, and deterring unauthorised activity.
  • Building strong relationships as part of a supportive and professional team.
    This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.
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