SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

• Strong analytical, interpersonal, problem solving, organizational and time management skills
• Self-motivated with an ability to work on one’s own with a strong sense of ownership and accountability
• Level-headed and composed even in difficult situations and exercises sound judgement
• Highly organized, strong attention to detail and excellent follow-up skills
• Excellent written and oral communication skills with an ability to summarize complicated information to people with less technical knowledge
• The ability to develop and maintain good stakeholder relationships with colleagues and clients
• Ambitions in the Data Analytics space – data warehousing, data mining, and dashboard development
• Interest and aptitude for transforming data into information usable by the business (visualization, metric development, etc.)

Technical Qualifications (ideal not essential)

• Knowledge on tools used to manage risk metrics and measurements, Tableau, Ignite Pad, Alteryx, design dashboard, data manipulation, etc.

• Exposure to IT Resilience, Tech Risk, Cyber Security principles would be an added advantage.Experience in managing Business Continuity Plans, and conducting assurances testing.

We are recruiting for a London office-based Analyst/Associate (depending on experience) to join the Global Banking & Markets Operational Risk and Resilience team, within the Global Banking & Markets Public Operational Risk organization.
The Global Banking & Markets Operational Risk organization encompasses numerous functions including global management and oversight of Supervisory, Conduct and Operational Controls as well as divisional Technology and Operational Risk, and Operational Resilience. The organization spans 10 offices across the globe.
The Operational Risk and Resilience team is accountable for (1) pre-emptively identifying and mitigating threats to operating Resiliency Objectives that are established for Global Banking & Markets primary functions including Capital Markets, Banking, Operations and Engineering, and (2) preparedness for, and risk management of, incidents that may impact those objectives.
The successful hire will be responsible for driving initiatives to reduce risk and improve resiliency throughout the Global Banking & Markets front-to-back organization, ensuring effective recovery plans are in place and in compliance with the firm’s overall resiliency strategies for effective continuity of operations in crisis events. In this capacity the successful hire will work closely with the Resilience Manager to drive strategic direction and implement business continuity plans for functions, facilities, systems, third-parties and people across the division.
The successful hire will develop an in-depth knowledge of Global Banking & Markets business flows and Global Banking & Markets operational risk and resiliency posture. Working closely with stakeholders across Global Banking & Markets, Engineering Infrastructure, Risk Management, Corporate Services teams, the new hire will coordinate and ensure the smooth execution of business operations during events such as a pandemic, cyber-attacks, natural calamities, market disruptions, etc. In addition, the new hire will work on metrics and business intelligence to improve the robustness of the program.

Your Responsibilities:

• Be a critical member of EMEA Global Banking & Markets Public Crisis Management team. This includes notifying users during time of crisis, advocating for your users and assisting with business recovery.
• Drive efforts around education, awareness and adoption of the Operational Resilience and Risk program within the Global Banking and Markets Division.
• Ensure Completeness and Certification of all Business Continuity Plans for the Region.
• Ensure all Assurance Tests are completed annually.
• Orchestrate divisional assurance activities (tabletop exercises, simulations, drills, training, etc.), drive results to completion and maintain test documentation in accordance with regulatory requirements.
• Ensure adherence to Operational Resilience Guidelines published by regional regulators.
• Day to day task/project management and contributing to projects designed to introduce/improve processes and tools to enhance the firm’s risk management and recovery capabilities.

• Partner with Operational Risk, Internal Audit, and other Risk Partners to ensure regulatory requirements are being met and comply with the firm’s resiliency strategy.Act as a trusted advisor to business divisions for business resilience, providing appropriate guidance, business simulations and training on tools and risk mitigation strategies.