GDC Enrollment Analyst - Health and Benefits Analyst (APAC) at Willis Limited, trading as Willis Towers Watson plc

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Manipulation, Data Validation, Project Management, Customer Support, Benefits Brokerage, Insurance Administration, Data Management, Microsoft Office, Excel, Data Entry, Analytical Thinking, Client Service, Collaboration, Problem Solving, Continuous Improvement, English Proficiency

Industry

Financial Services

Description

As an Enrolment (Data) Analyst within the H&B, you will be part of a team supporting our Asia Pacific clients in enrolment of benefits and data validation. The ideal candidate will be detail-oriented and have excellent data manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and customer support / management skills. You will have the opportunity to:  Enhance your technical knowledge of benefits plans around the world  Enhance data, process and project management skills Key Activities  Data Management  Collect, validate and clean benefits enrolment and eligibility data  Assist with enrolment processes and ensure beneficiary data is updated  Track and monitor ID cards  Resolve client queries  Support contract renewal activities in the context of membership / census listing provision and reconciliation  Support interactions between clients, WTW and insurance vendors Performance Objectives: These relate to the Willis Towers Watson scorecard and objectives for the role Excellence  Apply practice specific technology and provide high quality services to internal and external Willis Towers Watson clients  Perform data validation and processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes  Significant attention to detail and excellent data manipulation skills  Provide input on product and process improvements  Support continuous improvement initiatives  Compliance to process, regulatory and legal requirements People  Build relationships internally and collaborate effectively on teams both in the office and virtually across regions  Demonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson offices Clients  Work with Team Leader to ensure that each task (or case) meets the timeliness and quality measures.  Respond to all requests and communications effectively and efficiently  Increase efficiency within teams by identifying ways to improve processes  Work with H&B consultants and servicers to provide high quality service  Coordinate with insurers to provide timely and accurate status updates of enrolment, etc…  Support interactions between clients, WTW and insurance vendors As an Enrolment (Data) Analyst within the H&B, you will be part of a team supporting our Asia Pacific clients in enrolment of benefits and data validation. The ideal candidate will be detail-oriented and have excellent data manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and customer support / management skills. You will have the opportunity to:  Enhance your technical knowledge of benefits plans around the world  Enhance data, process and project management skills Key Activities  Data Management  Collect, validate and clean benefits enrolment and eligibility data  Assist with enrolment processes and ensure beneficiary data is updated  Track and monitor ID cards  Resolve client queries  Support contract renewal activities in the context of membership / census listing provision and reconciliation  Support interactions between clients, WTW and insurance vendors Performance Objectives: These relate to the Willis Towers Watson scorecard and objectives for the role Excellence  Apply practice specific technology and provide high quality services to internal and external Willis Towers Watson clients  Perform data validation and processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes  Significant attention to detail and excellent data manipulation skills  Provide input on product and process improvements  Support continuous improvement initiatives  Compliance to process, regulatory and legal requirements People  Build relationships internally and collaborate effectively on teams both in the office and virtually across regions  Demonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson offices Clients  Work with Team Leader to ensure that each task (or case) meets the timeliness and quality measures.  Respond to all requests and communications effectively and efficiently  Increase efficiency within teams by identifying ways to improve processes  Work with H&B consultants and servicers to provide high quality service  Coordinate with insurers to provide timely and accurate status updates of enrolment, etc…  Support interactions between clients, WTW and insurance vendors Financial  Meet productivity goals  Maintain accurate time records

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Responsibilities

The role involves supporting Asia Pacific clients with benefits enrollment and data validation, which includes collecting, cleaning, and validating enrollment and eligibility data. Key activities also cover tracking ID cards, resolving client queries, and supporting contract renewal activities related to membership reconciliation.