GenAI Expert - Customer Engagement at Moodys
London E14, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

0.0

Posted On

08 Sep, 25

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Integration Projects, Complex Sales, Finance

Industry

Marketing/Advertising/Sales

Description

At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
As a GenAI Expert - Customer Engagement and part of a global team, you will play a pivotal role in leading sales of Moody’s products and solutions embedding AI and especially GenAI added value.
You will be critical in winning complex sales, especially through the integration of customer workflows and driving co-creation initiatives with clients in your territories. You will be responsible for thought leadership and developing GenAI related case studies. Your role will be crucial in business development, proof of concept (POC) definition, and in providing front-line sales the expertise and support they need. You will manage complex sales processes with the sales team and take a game changing part in customer engagement to meet and exceed transformation, productivity and efficiency objectives of your clients.
You will assist customers in accelerating their digital transformation by leveraging Moody’s state-of-the-art GenAI solutions. Your role will be crucial in helping them enhance their bottom-line performance through the effective implementation of GenAI technologies, responsible AI frameworks, and comprehensive enterprise-wide AI transformation strategies. You will demonstrate strong problem-solving skills and a good ability to work autonomously in fast-paced environments.

SKILLS AND COMPETENCIES

  • A strong understanding of GenAI is essential for effectively leading AI-related sales and integration projects.
  • It is necessary to have a proven track record in complex sales to manage and win intricate sales processes and customer engagements.
  • Exceptional leadership and mentoring skills are important for guiding teams and driving co-creation initiatives with clients.
  • Excellent communication and presentation abilities are needed to develop thought leadership materials and present them internally and externally.
  • This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working.
  • Public speaking experience and/or publications are a plus for enhancing industry presence and credibility.

EDUCATION/EXPERIENCE

  • Bachelor’s degree in business, finance, engineering or a related field. Master’s degree preferred.
  • Minimum of 8 years in thought leadership/industry practitioner experience in the field of AI/GenAI. Market engagement/consultancy background preferred.
Responsibilities

Please refer the Job description for details

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