This isn’t a one-way street though; we will need you to:
- Engage in work in the shop and in the post office
- Listening actively to customers to identify their needs
- Using specific product knowledge to provide solutions to customers
- Prioritizing tasks to maximise efficiency each work shift
- Organising items on the sales floor based on knowledge of company visual standards
- Defusing upset customers using conflict resolution skills
- Take sales through the epos system