GENERAL ASSISTANT

Melksham, Wiltshire
Full-time, permanent | £25,000 p.a.
Approx. 37.5 hours per week (flexibility required)
ATB Guitars is one of Europe’s leading sellers of high-end vintage guitars specialising in instruments from the 1950s-70s. As part of our exciting expansion, we’re relocating our showroom and HQ to Melksham, Wiltshire, and we’re looking for a proactive and organised General Assistant to join our friendly, growing team.
This is a varied role where no two days are the same. You’ll play a key part in the smooth running of the business - whether you’re welcoming customers, managing inventory, supporting logistics, updating the website, or helping with social media content.
If you’re detail-focused, eager to learn, and enjoy taking ownership of a wide range of tasks, this is a fantastic opportunity to develop your skills and grow with a niche, creative business.

ESSENTIAL SKILLS:

• Excellent communication and interpersonal skills
• Strong organisational and multitasking ability
• Experience with Google Workspace (Docs, Sheets), Excel, Word
• Attention to detail and accuracy
• Confidence with social media and content creation
• Willingness to learn and grow with the role

DESIRABLE SKILLS (NOT ESSENTIAL):

• Interest in guitars and music
• Photography and/or digital marketing skills
• Previous office/admin experience
• Full UK driving licence and valid passport (for occasional travel)

• Supporting the Director with day-to-day operations
• Greeting visitors and handling phone and email enquiries
• Keeping the showroom and workspace tidy and welcoming
• Managing deliveries, packaging, and dispatching orders
• Maintaining accurate inventory records
• Compiling regular email newsletters via MailChimp
• Assisting with website updates, photography, and social media content
• Providing general administrative support across the business