General Employee / Servicemitarbeiter Gastronomie (m/w/d)

at  Yarzin Sella

OUR COMPANY

Yarzin Sella is an international company specialising in high-end corporate catering. We provide our clients, particularly start-ups and tech companies, with exceptional food programs at every moment of the day, from breakfast to afterwork.
Our approach aligns with each company’s unique DNA, ensuring the food program enhances the organization’s identity. Through a 360-degree culinary experience, we create the perfect environment for employees to bond, collaborate, and innovate.

YOUR PROFILE

You are the General Employee we’re looking for it you tick these boxes

• Prior experience in a quick service restaurant
• Organizational skills
• Excellent hospitality skills
• Customer orientation, sense of service
• Committed to positive, solutions-driven responses to challenges
• Competence in both oral and written English to communicate in a clear and concise manner
• Friendly and outgoing personality

Hospitality

• Ensure that customers are satisfied with their experience
• Ensure excellent service for breakfast and lunch
• Handle complaints in a professional manner to resolve issues quickly and effectively
• Give guests a warm welcome
• Listening to guests and responding to their needs and questions, be the point of contact for all queries
• Create and maintain allergen cards and menu screens to inform guests
• Collaborate with the Chef and the Culinary Team to understand the menus, including allergen and ingredient lists as per standards.

Equipment maintenance

• Maintain both front and back-of-house areas cleanliness in accordance with food hygiene regulations, using the correct chemicals on the appropriate surfaces/appliances
• Wash all pots, pans, and other kitchen equipment used during shifts
• Make sure bins are neat, clean, and tidy
• At the end of each shift, clean everything, sweep, and mop the floors to prepare for the next day’s work
• Ensure the smooth operation of coffee machines, kettles, and other equipment available for customer use
• Maintain and clean coffee machines, racks, and refrigerators
• Set up and refill permanent “micro-kitchen” break areas (with snacks, drinks, etc.) throughout the day
• Comply with HACCP and safety regulations as part of the health and safety plan

Stock Management

• Monitor stock levels and order supplies according to the needs and the budget
• Receive and check the orders being received
• Store goods in appropriate storage areas while following safety and hygiene protocols
• Record waste if any and suggest solutions to control & reduce it