GENERAL MANAGER - EMBASSY | 7FHG

JOIN THE MISSION: Hospitality with Purpose
At 7th Floor Hospitality, we are more than just a business. We are a movement committed to elevating the guest experience with unparalleled hospitality. As a General Manager, you are at the forefront of curating exceptional moments for our guests and members, ensuring their cigar experiences are nothing short of extraordinary. Your passion for luxury cigars, premium spirits, and top-tier service will shine as you lead our cigar lounge operations, manage inventory, and nurture vendor relationships.
We seek a highly motivated individual with deep knowledge of cigar culture and a dedication to delivering excellence in every aspect of the guest journey. Whether you’re introducing a new cigar to an intrigued guest or crafting personalized experiences for our members, you will be the catalyst for our lounge’s success.

GUEST EXPERIENCE & SERVICE EXCELLENCE:

• Create a refined, welcoming atmosphere that embodies our luxury brand.
• Serve as a cigar concierge, guiding guests through our selection with expert knowledge, pairing cigars with premium spirits for an elevated experience.
• Foster strong, personalized relationships with guests and members, ensuring each visit feels tailored and special.
• Resolve guest concerns and special requests with professionalism, ensuring every experience exceeds expectations.

QUALIFICATIONS:

• Minimum of 1 year’s experience as a Manager or equivalent in the cigar or luxury hospitality industry.
• Deep knowledge of cigars, spirits, and hospitality service standards.
• Proven leadership experience with excellent communication and organizational skills.
• Ability to multitask and maintain composure in a fast-paced, upscale environment.
• Proficiency in POS systems, inventory management, and financial reporting.
• Flexibility to work long hours, including evenings and weekends, in a fast-paced environment.
• A positive attitude, strong interpersonal skills, and a commitment to exceptional service.
• Multilingual abilities are a plus.
  About Company

AT THE EMBASSY, WE’RE MORE THAN JUST A CIGAR LOUNGE – WE’RE CRAFTING AN EXPERIENCE ROOTED IN LUXURY, COMMUNITY, AND EXCEPTIONAL SERVICE.

Inclusive Culture: Our door is always open, whether you’re a guest, team member, or community partner – everyone is welcome.
Growth-Driven: We’re committed to your growth, both personally and professionally, empowering you to reach your fullest potential.
Perks with Purpose: Industry events, exclusive tastings, and opportunities to be part of something extraordinary.

HOW TO APPLY

We’re looking for servers who want to leave an impression, not just clock in.
Submit your resume and a few sentences on what hospitality means to you.
Let’s build something meaningful together.
Welcome to The Embassy Cigar Lounge. Welcome to 7th Floor Hospitality

ROLE SUMMARY

As the General Manager of The Embassy Cigar Lounge, you will be the cornerstone of luxury hospitality and operational excellence. You will oversee daily lounge operations, ensure an unparalleled guest experience while maintaining a high standard of service, quality, and ambiance. The General Manager will be responsible for the overall success of The Embassy, from managing a dynamic team to achieving business goals and fostering relationships with guests, vendors, and partners.
With a deep understanding of luxury hospitality, cigar culture, and premium spirits, you will lead by example, creating an environment where both guests and staff feel valued, respected, and engaged. Your ability to inspire your team, drive revenue growth, and uphold the highest service standards will ensure The Embassy continues to set the benchmark for upscale cigar lounges.Compensation:
$50,000Responsibilities: