ADDITIONAL INFORMATION

Job Number25047885
Job CategoryProperty Leadership
LocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001
ScheduleFull Time
Located Remotely?N
Position Type Management
Join the team at AC Hotel by Marriott Cape Town Waterfront, a distinguished hotel known for its exceptional service and prime location. Our 188 spacious rooms offer stylish efficiency and breathtaking views of Table Mountain, Lion’s Head, and Signal Hill, making us one of the top hotels in Cape Town.
Situated just minutes from the bustling Victoria & Alfred Waterfront and a short drive from Cape Town International Airport, our hotel is the ideal choice for both business and leisure travelers. Working here means being part of a dynamic environment where your guests can indulge in Spanish-inspired tapas at the AC Lounge & Bar, or explore dining options at the nearby Victoria & Alfred Waterfront.
With our excellent location near the Cape Town International Convention Centre and the convenience of the V&A Waterfront, our hotel serves as the perfect base for visitors to Cape Town.
If you’re passionate about hospitality and eager to be part of a team that delivers memorable guest experiences, AC Hotel by Marriott Cape Town Waterfront is the perfect place for you.

JOB SUMMARY

AC Hotels by Marriott is part of Marriott’s portfolio of Lifestyle Brands in the select service tier. The AC Hotels by Marriott General Manager is the primary business leader and brand activator at their property. This role is responsible for all aspects of the operation, most importantly managing a team of dynamic individuals and rallying them around a service culture that leaves a lasting impression. The General Manager is also responsible for general property performance, beverage and food operations, and leading innovative property sales and marketing strategies with a focus on what’s trending in the local market. They ensure that all aspects of the hotel are profitable and generating revenue. He or she will also work to create an experience that is in tune with the property’s locale and empower associates to bring the AC Hotels experience to life for guests. This role is the key leader for reinforcing AC Hotels service culture, supporting the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and developing strong associate teams. To this end the General Manager will manage and conduct human resources activities with all their associates to keep them engaged and excited about the brand. This role will be able to gain the buy-in of owners and above property leaders to ensure effective development and implementation of property-wide strategies Finally, the general manager is a main point of connectivity from the hotel to the broader community around the hotel; they build relationships with key customers and businesses in the local area and are actively involved in the sales process.

ADDITIONAL RESPONSIBILITIES

• Manages e-mail.
• Manages daily paper mail.
• Participates in conference calls (e.g., sales, promotion, Q&A, property performance, etc.).
• Provides follow-up information to continent leadership and brand team(s).
• Prepares for Continent/Area Director visits (e.g., pulling and consolidating relevant reports).
  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
  At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
  Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.