ALL STAR LANES IS WHERE RETRO VIBES MEET MODERN THRILLS!

With buzzing cocktail bars, delicious American comfort food and fun packed competitive socializing activities It’s the place to be.
Think slick vintage lanes, epic arcade games and private karaoke booths were unforgettable memories are made, whether you are celebrating big or just living it up on Tuesday – good vibes and superb time guaranteed!
We are currently seeking an experienced and driven General Manager who will be responsible for overall leadership, performance and profitability of our venue in Shepherd’s Bush.
This is an exciting opportunity for a dynamic hospitality or leisure professional with a proven track record in managing high-performing, fast-paced environments.

THE ROLE:

As a General Manager you will be at the heart of everything - ensuring high standards, managing day-to-day operation, inspiring and empower your team to consistently exceed guests expectations.

WHAT YOU WILL BE DOING:

• Oversee operation of the venue, including staff management, customer service H&S and financial aspects
• Monitor KPI’s, budget and P&L performance to identify areas for improvement,
• Ensure full compliance with regulatory and safety requirements,
• Lead, inspire and develop highperforming team,
• Deliver excellent customer service,
• Foster a culture of innovation and improvement

What you need to succeed:

• Proven track record in a senior operational role within leisure or hospitality sector,
• Strong leadership and people management skills,
• Solid financial and commercial acumen,
• Flexible, handson approach with solution-focused mind,
• You don’t just meet expectations — you’re wired to exceed them,
• Ability to inspire, motivate and lead a passionate team to deliver standout service