General Manager at BidFTA

Strongsville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

85000.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Staff Management, Operations Management, Sales, Customer Experience, Financial Management, Problem-Solving, Decision-Making, Communication, Team Player, Detail-Oriented, Technology Proficiency, Adaptability, Training, Performance Reviews, Cost Control

Industry

Retail

Description

Description Salary: $75,000 - $85,000 Address: 21160 Drake Road, Strongsville, Ohio 44149 Company Overview BidFTA is a fast-growing online auction marketplace founded in 2006. With over 30 auction pick-up centers nationwide and a bidder base exceeding 1 million, BidFTA partners with top retailers to liquidate overstock, returns, discontinued items, and refurbished goods—offering customers up to 90% off retail prices. Job Summary The General Manager oversees daily overall operations for one of our store locations. They will lead two salaried mangers and a small team of 30+ overseeing all daily operations of the front and back of the store to ensure efficiency, profitability, and customer satisfaction while fostering a positive work environment. They will also work with senior leadership to drive continuous improvement and launching new processes while aligning with company strategy. Key Responsibilities Leadership & Staff Management · Recruit, train, and develop store employees to ensure high performance and engagement. · Schedule and supervise staff to maintain optimal coverage and productivity. · Conduct regular team meetings and performance reviews. · Promote a positive, results-driven culture that reflects company values. Operations Management · Ensure compliance with company policies, safety regulations, and operational procedures. · Monitor daily operations to achieve efficiency and cost control. · Maintain a clean, organized, and safe store and backroom environment. · Coordiante delivery of inbound product to ensure the backroom can process enough inventory to keep the store properly stocked. Sales & Customer Experience · Drive sales performance to meet and exceed company goals. · Analyze sales reports and trends to identify opportunities for improvement. · Ensure an exceptional customer experience by providing leadership, training, and support to staff. · Resolve customer complaints and issues promptly and professionally. Financial Management · Manage store budgets and payroll. · Identify and implement cost-saving opportunities without compromising service or quality. · Oversee product displays, signage, and promotions in accordance with company standards. · Coordinate with regional and corporate teams on product needs and marketing initiatives. Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match. Requirements · 2+ years of supervisory experience · Strong problem-solving and decision-making skills · Excellent communication and leadership abilities · Detail-oriented and efficient · Team player with a strong work ethic · Willingness to learn and adapt · Comfortable with technology (iOS experience a plus) · Able to work in a warehouse environment (lift up to 40 lbs, stand/squat for long periods)

Responsibilities

The General Manager oversees daily operations, leading a team to ensure efficiency, profitability, and customer satisfaction. They also collaborate with senior leadership to drive continuous improvement and align with company strategy.