JOB SUMMARY

Working as the Senior General Manager, you will be responsible for the day-to-day operations of the EVS and FNS departments within one location, ensuring that the staff of these departments provide high quality, cost effective services.

PREFERRED QUALIFICATIONS:

• Four year college degree and equal related experience required
• Three to five years of housekeeping/dining services management experience at a healthcare account required
• Must have the ability to analyze and interpret financial and other data
• General business acumen
• Excellent interpersonal skills
• High Customer Service and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

QUALIFIED CANDIDATES MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS POSITION SATISFACTORILY WITH OR WITHOUT A REASONABLE ACCOMMODATION. DISCLAIMER: THIS JOB POST IS NOT NECESSARILY AN EXHAUSTIVE LIST OF ALL ESSENTIAL RESPONSIBILITIES, SKILLS, TASKS, OR REQUIREMENTS ASSOCIATED WITH THIS POSITION. WHILE THIS IS INTENDED TO BE AN ACCURATE REFLECTION OF THE POSITION POSTED, THE COMPANY RESERVES THE RIGHT TO MODIFY OR CHANGE THE ESSENTIAL FUNCTIONS OF THE JOB BASED ON BUSINESS NECESSITY. WE WILL CONSIDER FOR EMPLOYMENT ALL QUALIFIED APPLICANTS, INCLUDING THOSE WITH A CRIMINAL HISTORY (INCLUDING RELEVANT DRIVING HISTORY), IN A MANNER CONSISTENT WITH ALL APPLICABLE FEDERAL, STATE, AND LOCAL LAWS, INCLUDING THE CITY OF LOS ANGELES’ FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE, THE SAN FRANCISCO FAIR CHANCE ORDINANCE, AND THE NEW YORK FAIR CHANCE ACT.

Applications are accepted on an ongoing basis.

KEY RESPONSIBILITIES:

• Oversees department’s financial data and statistics
• Monitors unit expenditures
• Develops and recommends department operating budget and ensure the department operates within budget
• Coordinates housekeeping activities with other departments
• Oversees food & nutrition services of the hospital
• Actively communicates with administration and other hospital departments
• Plans, organizes, directs, coordinates, and supervises functions and activities of the departments
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Remains proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Reads and develops in the Total Quality Management process
• Develops and maintains job descriptions for department staff
• Encourages staff to participate in education programs