SKILLS, KNOWLEDGE AND EXPERIENCE

• Proven ability to managing a residential development to exceptional standards
• Strong customer service ethic / background
• Experience in managing a team of at least 6 people
• Experience in managing expenditure against budget
• Understanding H&S compliance and complex building matters is a must
• Positive, can do attitude
• Common sense approach
• Ability to think on their feet and make considered decisions
• Outgoing, warm and friendly personality
• Organised, meticulous, tenacious
• Excellent written and spoken etiquette
• IT literate and Social media savvy
• Strong financial management skills
• ARLA – Desirable
• IOSH - Desirable
  Working Hours - 5 over 7 days – 9am – 6pm (flexibility is required)
  Salary - £55,000 - £60,000 + 20% Discretionary bonus linked to KPIs
  Please see our Benefits Booklet for more information

PURPOSE OF THE ROLE

Overall responsibility for the delivery and leadership of day-to-day operations on a flagship 603 unit BTR development in Birmingham. Accountable for onsite lettings and property management teams to ensure the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience.
You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner.