General Manager - Building Management and Residential Concierge Services at MICM Real Estate
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Multi Site Teams, Interpersonal Skills, Client Services

Industry

Marketing/Advertising/Sales

Description
  • Team social events | Monthly massages | EAP support
  • Aligning with a brand that has 30+ years of industry leadership
  • Free St Ali coffee, discounted coffee nearby, discounted gym memberships
    At MICS (Melbourne Inner City Services), a wholly owned subsidiary of MICM, we pride ourselves on delivering premium Concierge and Building Management services across award-winning residential towers in Southbank, Melbourne’s CBD and inner-city suburbs. With a team of over 100 team members allows us to provide 24/7 service across multiple locations.. we’re not just maintaining buildings - we’re creating communities!
    We’re on the hunt for a visionary General Manager to lead our Building Management & Concierge division into its next phase of growth.
    Reporting directly to the CEO and part of our executive team, this role is perfect for a people-focused leader who thrives in dynamic environments.
Responsibilities
  • Leading, mentoring and developing a large, diverse team of Concierge and Building Managers
  • Driving performance, profitability and service excellence across multiple sites
  • Building strong client relationships, attending Owners Corporation meetings, and delivering service standards that exceed expectations
  • Preparing annual business plans, budgets, and reports to guide long-term success
  • Spearheading continuous improvement initiatives to boost efficiency and innovation
  • Playing a key role in new business proposals and growth opportunities
  • Requirement to be contactable outside of business hours to support the team with out of the ordinary circumstances
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