Responsible for tasks such as answering bid questions, application development, on-site debugging, after-sales service, TCO, and engineering technical support and management for product operation and maintenance in Data Centre projects.

Main Responsibilities and Duties:

• Handle bid-related inquiries, develop market plans for supporting products, and drive application development.
• Provide technical support throughout bidding, installation, and post-sales stages.
• Review and interpret relevant regulations and bid documents related to supporting products.
• Oversee on-site construction management, debugging, project execution, and progress monitoring
• Manage customer service activities, coordinate after-sales resources, and conduct customer training.
• Oversee Total Cost of Ownership (TCO) management.
• Ensure service delivery and operational maintenance of supporting products.

Qualifications:

• Educational Background: Minimum bachelor’s degree or above.
• Experience Requirements: 15 years of relevant experience, with minimum 5 years in deputy head/ director level managing teams of at least 5-10 people.
• Candidates must have Data Centre or Power System experience.
• Skills and Knowledge: Read and write technical documents.
• Must come with their own network of vendors and clients,
• Minimum 10 years of working experience supporting clients in Greater China (onsite) is a must
• Working experience with Yonyou system is highly advantages

Reporting and Business Relationships

• Direct Reports to: Managing Director
• Key Customer Relationships: External clients, Power System Corporation, Import and Export Companies, etc.
• Direct Subordinates: Heads of the Technical Engineering Department, On-site Construction Department, and After-Sales Service Department.

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• Handle bid-related inquiries, develop market plans for supporting products, and drive application development.
• Provide technical support throughout bidding, installation, and post-sales stages.
• Review and interpret relevant regulations and bid documents related to supporting products.
• Oversee on-site construction management, debugging, project execution, and progress monitoring
• Manage customer service activities, coordinate after-sales resources, and conduct customer training.
• Oversee Total Cost of Ownership (TCO) management.
• Ensure service delivery and operational maintenance of supporting products