COMPANY OVERVIEW

Canadian Tire Corporation, Limited (CTC) is one of Canada’s most admired and trusted companies, renowned for its extensive range of products and services. With over 90 Owned Brands and 1,700 retail locations, we are committed to innovating with purpose and enhancing the customer experience through cutting-edge technologies and top talent.

SUMMARY

As a General Manager at Canadian Tire , you will play a pivotal role in driving operational excellence and leading our team to deliver exceptional customer service. This position is integral to our mission of making life in Canada better by ensuring our retail locations operate efficiently and effectively.

The position reports directly to the Dealer and has responsibility for all Retail Store operations, the Warehouse and Garden Centre. We are looking for a person with previous Canadian Tire Retail Store Management or General Management experience.

• Encourages and maintains a culture that values an excellent customer experience to all customers through effective training, supervision, coaching and performance management.
• Constantly reinforces the need to prioritize customers and sets up realistic expectations on task delivery through retail metrics.
• Leads by example and consistently delivers an excellent customer experience.
• Responds to formal complaints in order to maintain customer loyalty at the highest possible level.
• Maintains community relations in order to build and enhance the image of Canadian Tire.
• Holds team members accountable for providing an excellent customer experience and recognizes those who excel.
• Recruits, develop, motivate, recognizes and holds the Management Team accountable to meet established objectives and targets for sales and profitability in their respective departments.
• Plans, organizes, delegates and follows up on work and projects in all areas of the store in order to achieve and measure team goals.
• Holds the Department Managers accountable for the training and development of all staff.
• Is accountable to achieve sales goals, productivity and customer service targets set by the Associate Dealer.
• Develops and implements all store policies and procedures.
• Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
• Maintains the utmost in professional appearance, communications and standards.
• Ensures that there is a training structure and that professional development strategies are implemented.
• Builds and maintains rapport with internal and external customers or vendors as required.
• Excellent knowledge and understanding of retail and financial principles.
• Experience retail sales, retail execution and operations in a management role is required.
• Ability to understand and operate POS and inventory computer systems.
• Experience in a Canadian Tire store is considered an asset.
• Entrepreneurial and results-oriented individuals who possess solid organizational skills.
• Strong team-oriented approach.
• Strong communication skills.
• Proactive problem-solving skills and ability to make ambiguous decisions.
• Ability to multitask, adapt and cope with challenging situations.

:
Store 081 is located in Peterborough Ontario, a growing and vibrant community. A great place for individuals and families to live. Located in the heart of cottage country with a university and college in town.
Job Types: Full-time, Permanent
Pay: $110,000.00-$150,000.00 per year

Benefits:

• Dental care
• Extended health care

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In perso

Please refer the Job description for details