General Manager (Charleys Cheesesteak) at Las Vegas Petroleum

Pahrump, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Team Leadership, Customer Service, Financial Management, Budgeting, Forecasting, Financial Reporting, Inventory Management, Staff Training, Health and Safety Compliance, Food Handling, Marketing and Promotions, Problem-Solving, Multitasking, Communication, Interpersonal Skills

Industry

Retail Gasoline

Description

Key Responsibilities: Operations Management: Oversee daily operations to ensure the store runs efficiently. Ensure the business meets financial goals and standards for profitability. Manage inventory levels, ordering, and control stock to minimize waste. Team Leadership: Hire, train, and manage staff including shift supervisors, cooks, and service team members. Foster a positive work environment that motivates employees to perform at their best. Provide coaching and feedback to employees to improve performance and customer service. Customer Service: Ensure excellent customer service standards are maintained at all times. Address customer complaints and ensure resolution in a timely manner. Implement customer engagement strategies to increase satisfaction and loyalty. Financial Management: Manage the location’s budget and finances. Monitor sales, revenue, and expenditures to ensure profitability. Approve payroll and oversee the financial reporting process. Marketing and Promotions: Collaborate with the marketing team to plan and execute local promotions and campaigns. Monitor competitors and trends to keep the business competitive. Build relationships with local businesses and organizations to expand customer base. Health and Safety Compliance: Ensure the store complies with health and safety regulations. Conduct regular checks on food safety, cleanliness, and operational procedures. Reporting and Communication: Prepare regular reports on performance, including sales, employee performance, and customer feedback. Maintain clear communication with corporate or regional managers regarding goals and challenges. Problem-Solving: Quickly and effectively solve operational issues, customer complaints, or employee concerns. Implement new processes to improve efficiency, cost savings, and employee engagement. Required Skills and Qualifications: Proven experience as a General Manager or in a leadership role in the food service or retail industry. Strong leadership skills with the ability to manage and motivate a team. Exceptional communication and interpersonal skills. Ability to handle a fast-paced environment and work under pressure. Excellent organizational and multitasking abilities. Strong financial acumen and experience with budgeting, forecasting, and financial reporting. Knowledge of health, safety, and food handling standards. A customer-focused mindset.

Responsibilities

Oversee daily store operations, financial performance, and inventory control to ensure profitability. Lead and develop the staff while maintaining high customer service standards and health and safety compliance.