General Manager (Cleaning Operations) at Greenfix Property Care

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Leadership, Sales Management, Revenue Management, Operations Oversight, Customer Relationship Management, Financial Monitoring, Performance Monitoring, Team Management, Staff Management, Business Development, Negotiation, Continuous Improvement, Workflow Optimization, Client Retention, Market Analysis, Training

Industry

Household Services

Description

Our Client is looking for a General Manager (Cleaning Operations). They're seeking for General Manager to join their esteemed organization. Responsibilities 1. Strategic Planning & Leadership Set business goals, operational targets, and growth strategies. Develop action plans to achieve profitability and long-term sustainability. Lead and motivate teams to align with the company's mission and service standards. Drive continuous improvement and operational excellence across all departments. 2. Sales & Revenue Management Monitor and analyze sales and contract performance. Identify opportunities to increase revenue and expand client base. Develop pricing strategies, promotions, and new business proposals. Participate in tender submissions and client negotiations. 3. Operations Oversight Oversee day-to-day cleaning operations across all client sites. Ensure manpower deployment, work schedules, and service delivery meet contract requirements. Optimize workflow efficiency and reduce operational costs. Supervise site supervisors and ensure compliance with safety and service standards. 4. Customer Relationship & After-Sales Maintain strong relationships with clients to ensure satisfaction and contract retention. Handle escalations, complaints, and service recovery professionally. Implement systems for customer feedback and service improvement. Conduct regular site inspections and performance reviews. 5. Financial & Performance Monitoring Review financial performance, budgets, and profit margins. Control operating expenses and ensure cost-effectiveness. Prepare performance reports for management and owners. Support the preparation of tenders, quotations, and pricing models. 6. Team & Staff Management Recruit, train, and evaluate staff and supervisors. Foster a positive work environment and promote teamwork. Implement disciplinary, performance, and reward systems fairly. Ensure all staff follow company policies and WSQ safety requirements. 7. Business Development Identify new markets, clients, and partnership opportunities. Collaborate with marketing and sales to grow the company's brand. Stay informed about cleaning technologies, environmental standards, and industry trends. Represent the company in client meetings, tenders, and networking events.

Responsibilities

The General Manager will set business goals and operational targets while overseeing day-to-day cleaning operations across all client sites. They will also maintain strong client relationships and ensure service delivery meets contract requirements.