SUMMARY

Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time General Manager with 3-5 years of experience. The incumbent will report to the Regional VP. The General Manager will direct and coordinate all activities of the location to obtain optimum efficiency and economy of operations. The GM will interface with dispatch, sales and maintenance departments on a daily basis to coordinate all phases of charter, schedule, and tour departments. The GM is accountable for the safe operation of the business in compliance with all laws and regulations. In addition, the person in this role is also responsible for the growth of the business through excellent customer relations and service and ensuring business continuation by growing and developing his/her staff.

REQUIRED SKILLS

• Ability to read, analyze and interpret financial reports and legal documents
• Ability to effectively present information to top management and/or board of directors
• Ability to calculate figures including interest, commissions, percentages etc.
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to read, write and speak English fluently

TRAVEL REQUIREMENTS

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• Ability to travel to customer locations and company meetings

• Directs and coordinates activities of the sales, dispatch, scheduling, planning, operations, maintenance and administrative departments to ensure overall effectiveness efficiency and profitability
• Directs and coordinates promotion of products and services performed to develop new markets, increase share of market and obtain competitive position in industry within the assigned geographic area
• Responsible for developing yearly budgets, monitoring the budget monthly, compiling monthly variance reports, complete the monthly Operating Stat report, monitor monthly spending and revenue produced.
• Consults with administrative personnel and reviews activity, operating and sales reports to determine changes in programs or operations required
• Promotes organization in industry trade associations
• Monitors performance and prepares appraisals annually for managers reporting directly to this position
• Coordinate with Human Resources to onboard new employees
• Coordinate all aspects of driver training program and reviews all accidents with Manager of Safety
• Will be knowledgeable with environmental compliance issues
• Work closely with operations/dispatchers regarding driver and vehicle matters
• Attend association meetings and public events to increase overall knowledge and civic relationships with public agencies
• Address customer concerns that pertain to buses or bus drivers