SALARY: £35,000 - £45,000 BASE OTE £80,000

About Us: We are a dynamic and thriving retailer, specializing in high-value, big-ticket items. Our business prides itself on delivering exceptional customer experiences and maintaining strong growth. We are seeking a talented and experienced General Manager to lead our team and drive our business forward.
Job Overview: As the General Manager Designate, you will be responsible for overseeing all aspects of store operations, ensuring profitability, and delivering outstanding service. You will lead a dedicated team, manage performance, and implement strategies to enhance sales and customer satisfaction.

GENERAL MANAGER DESIGNATE QUALIFICATIONS:

• Proven experience in a retail management role, preferably within a high-value, big-ticket item environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyse data and make strategic decisions.
• Customer-focused with a passion for delivering exceptional service.
• Strong organizational and multitasking capabilities.
• Proficiency in using retail management software and MS Office Suite.

• Lead, mentor, and develop the store team to achieve business goals and objectives.
• Manage daily store operations, including inventory, merchandising, and customer service.
• Analyse sales data and market trends to make informed business decisions.
• Drive sales growth through effective marketing, promotions, and customer engagement.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Handle customer inquiries and resolve issues promptly and professionally.
• Monitor and manage financial performance, including budgeting and cost control.
• Foster a positive and productive work environment.