Are you a passionate leader who thrives in a fast-paced environment? Dunkin’ is looking for a General Manager to lead our team to success, drive operational excellence, and deliver top-notch customer experiences. If you’re ready to make an impact, grow a vibrant team, and lead a dynamic Dunkin’ location, this is the role for you!
As a General Manager, you’ll have the autonomy to shape the operations, boost sales, and ensure every guest enjoys their Dunkin’ experience. It’s a position that offers endless opportunities for growth, both personally and professionally, with the backing of a global brand that’s all about making moments better.
At Dunkin’, we’re more than just coffee and donuts; we’re a community. As a General Manager, you’ll be at the heart of a team that’s passionate about serving the best to our customers. With Dunkin’, you’ll not only get the chance to make an impact every day—you’ll also be supported by a global brand that’s committed to your success.

DESIRED SKILLS & ATTRIBUTES:

• Leadership Excellence: Inspire your team to achieve their best with motivation, support, and a clear vision.
• Operational Focus: Experience with project sales, cost control, and food and beverage operations.
• Problem-Solving Pro: Proactively identify issues and deliver solutions that keep the store running smoothly.
• Team Player: Build a supportive, collaborative team culture that drives performance and makes work fun.

MINIMUM QUALIFICATIONS:

• 2+ years of management experience, ideally in a food service, retail, or hospitality environment.
• Proven track record in leadership, with the ability to inspire and develop a team.
• Strong customer focus, with a passion for delivering an outstanding guest experience.
• Excellent communication skills—able to connect with your team, customers, and senior leadership.
• Financial savvy, with experience managing budgets, sales, and controlling costs.
  This position operates in a restaurant environment. Dunkin’ staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching

• Lead & Develop: Manage and inspire a team of dynamic professionals, ensuring they achieve performance goals while fostering a positive and energetic work environment.
• Drive Success: Oversee daily operations, focusing on improving sales, controlling costs, and maximizing profitability.
• Customer First: Ensure every customer leaves with a smile by maintaining exceptional service and product quality.
• Optimize Operations: Implement strategies to improve workflow efficiency, reduce costs, and increase operational effectiveness.
• Champion Company Standards: Ensure all health, safety, and operational procedures are followed to maintain the highest quality and safety standards.