ABOUT US

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We’ve created an environment where you can be yourself and do amazing work. It’s that simple.

ABOUT THE ROLE

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As the General Manager – Digital, you’ll be accountable for the strategy, design, and performance of our owned digital channels. You’ll lead a high-performing team and collaborate across the enterprise to ensure seamless, aligned service delivery across all channels.

Day to day, you’ll be:

• Translating the broader Group Strategy into digital investments, roadmaps, and change programs that drive member outcomes.
• Building and nurturing a mature design capability across digital product design.
• Championing innovative, human-centred design practices and leading the AI and digital automation roadmap.
• Ensuring digital products and related experiences are efficient, effective, and compliant with relevant standards and obligations.
• Collaborating across non-digital and non-owned channels to align service delivery with enterprise goals.
• Leading and inspiring teams to deliver on strategic objectives while fostering a culture of inclusion and innovation, including with your colleagues in enabling Technology and Transformation functions.
• Overseeing risk management and budget alignment to support sustainable growth.

This role is a permanent opportunity
While our preference is for the successful candidate to be based in Brisbane, we are equally open to considering applicants located in Sydney.