General Manager-FBO at Premier Jet Services Day LLC

Hebron, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Organizational Skills, Interpersonal Skills, Critical Thinking, Customer Service, Safety Management, Budgeting, Forecasting, Staffing, Accident Investigation, Training, Microsoft Office, Business Management, Accounting, GSE Maintenance

Industry

Airlines and Aviation

Description

Description About Us: Premier is a growing dynamic and vertically integrated aviation services company based in Stuart, Florida with locations in Waterford, MI and Dayton, OH. We are committed to safety and providing an industry-leading customer experience. We are looking for team members who want to make a Premier difference and provide an exceptional contribution to our growing organization. The position of General Manager-FBO reports directly to CEO. Duties: Correspond with customers regarding various issues such as tenant relations and transient sales Regularly interact with customers to promote the FBO and to measure the level of customer satisfaction. Use customer feedback to constantly develop and improve capabilities and processes. Assist in the development of base forecasting and budgeting Accountable for base performance against budget; accountable for base audit results Establish a culture that promotes safety through daily observation, shift briefings, routine audits, monthly safety meetings, training and documented safety procedures. Formulate procedures for use in event of aircraft accidents, fires or other emergencies. Ensure a culture that promotes customer loyalty by creating an environment of increased employee engagement Ensure proper staffing levels are maintained based on daily/weekly/monthly volumes. Oversee safety, integrity, and security of the operation which includes ensuring day to day operations are performed safely. Conduct accident investigations to determine root causes, including all reporting involved with the incident. Oversight of GSE and facility maintenance operations Carry out management responsibilities in accordance with the organization's policies and applicable laws. Administer the Computer Based Training program for the base Perform leadership functions such as conducting annual reviews, making hiring decisions, and managing performance of direct reports May perform tasks such as AP processing, time and attendance administration, and processing new employees Ensure employees receive company communications and necessary training including safety, customer service standards, Company values, etc. Other duties as requested or assigned Benefits: Medical, dental, vison, and life Insurance Supplemental life insurance Short-term and long-term disability 401k with Company Match PTO, sick days, and paid holidays Requirements Qualifications: 4 year college degree in Aviation or related study and/or equivalent professional experience Must possess a valid driver's license. And pass background screening and airport screening. General knowledge of business management and accounting. Proficient with personal computers and Microsoft office products. Experience with X1 software preferred Strong leadership, communication, organizational and interpersonal skills High integrity/excellent critical thinking skills Candidate must thrive in an entrepreneurial and dynamic environment with a demonstrated record of achievement Communicate with customers and employees in person, on phone, and through radio communications

Responsibilities

The General Manager-FBO is responsible for overseeing customer relations, ensuring safety and operational integrity, and managing staff performance. This role includes budgeting, forecasting, and maintaining a culture of customer loyalty and employee engagement.