ABOUT US…

Since the opening of the first location in 2008, The Bone & Biscuit Co. has continually maintained the highest standards and quality of natural foods, supplies and accessories. A Canadian company that has over 60 franchise locations across Northwest Territories, British Columbia, Alberta, Saskatchewan, Ontario, New Brunswick and Prince Edward Island. An ambitious and innovative organization that focuses on delivering high quality products and exceeding customer expectations.
The Bone & Biscuit Co. is founded upon four fundamental values: Integrity, Courtesy, Teamwork and Knowledge. These values are the underpinning of our company culture and why so many people enjoy visiting our stores and becoming owners themselves.

REQUIRED QUALIFICATIONS

• 5+ years of experience in operations. Experience in franchise operations preferred.
• Experience in construction or maintenance is an asset.
• Post-secondary certificate, degree, or diploma in a related field (Project Management, Business Management, or Construction Management) is an asset.
• Knowledge of general building repair and maintenance.
• Self-motivated and independent.
• Proficiency in MS Office Suite.
• Financial acumen surrounding business operations.
• Knowledge of office management systems and procedures.
• Strong attention to detail.
• Strong organizational and time management skills, and ability to prioritize.
• Must hold a current driver’s license. Some travel is required.
• Must be able to work occasional evenings/weekends when required.

ABOUT THE ROLE…

The Bone & Biscuit Co. is seeking a highly motivated and experienced professional to join our team as the General Manager, Franchise Operations.
Reporting to the Chief Executive Officer, the General Manager, Franchise Operations is responsible for overseeing the operations and maintenance of The Bone & Biscuit Co. network of franchise stores across Canada. The GM, Franchise Operations improves operational effectiveness by developing processes, best practices, and implementing innovations to increase efficiencies and support growth objectives. This hands-on position troubleshoots day-to-day operational issues and provides advice and guidance to help team members resolve challenges. The GM, Franchise Operations manages a team of Regional Managers and a Construction Coordinator.