General Manager at Granite State Gaming & Hospitality

Rochester, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Decision-Making, Casino Operations, Gaming Regulations, Compliance, Title 31, Financial Analysis, Budget Monitoring, Operational Metrics, Problem-Solving, Staff Supervision, Scheduling, Labor Efficiency, Asset Protection, Responsible Gaming, Performance Management

Industry

Gambling Facilities and Casinos

Description

What You'll Expect As General Manager of our Littleton, NH casino, you’ll plan and oversee the daily operations of the organization to ensure goals and objectives are achieved. You’ll manage day-to-day operations across all departments, including but not limited to gaming (slots/tables), food and beverage, security, cage, and facilities. What You'll Do Supervise and support Managers, Supervisors, and team members Ensure strict adherence to all federal and state gaming regulations, including Minimum Internal Control Standards (MICS), Title 31 (Bank Secrecy Act), and licensing requirements Monitor game performance and adjust to improve revenue Monitor financial performance, budget, and operational metrics Resolve escalated guest and staff issues Oversee staffing, scheduling, and labor efficiency Support promotions, events, and operational strategies Work with HR on hiring, training, and performance management Protect casino assets and enforce responsible gaming practices Report operational results to senior leadership Organize and oversee the schedules and work of assigned staff Plan and organize daily activities related to operations Coordinate with other support departments to ensure successful operations Determine labor needs to support business needs Assist with budget preparation for the operations unit Coordinate with the marketing and sales department to determine promotions Perform any other assigned duties as required What You'll Bring Excellent leadership and decision-making skills Extensive knowledge of casino and/or gaming operations Knowledge of gaming regulations and compliance requirements, including Title 31 Ability to analyze performance data and financial results Strong communication and problem-solving skills Ability to remain calm in a faced paced environment What We Require Five years of related experience preferred Degree in Business Management or equivalent work experience preferred

Responsibilities

The General Manager will plan and oversee the daily operations across all casino departments, including gaming, food and beverage, and security, to ensure organizational goals are achieved. This role involves supervising staff, ensuring strict adherence to federal and state gaming regulations like MICS and Title 31, and monitoring financial and game performance.