GENERAL MANAGER

We’re looking for an enthusiastic and experienced General Manager to lead one of our catering contracts at the iconic Sea Containers building in Southbank. This role is in partnership with WPP, one of the world’s leading creative transformation companies.
This is a unique opportunity to take ownership of a high-profile, multi-outlet contract. You’ll lead a talented on-site team and oversee a diverse food and hospitality offering, including staff dining, hospitality, and events.

QUALIFICATIONS:

• Proven experience in a senior operations role within the catering or hospitality industry
• Strong leadership skills with the ability to inspire, motivate, and develop teams
• Excellent organisational and multitasking abilities
• Strong communication and interpersonal skills
• Experience in event planning and execution
• Proactive and hands-on approach with a passion for delivering excellence
• Adaptability to dynamic environments and ability to wear multiple hats as needed

A LITTLE BIT ABOUT US

Green & Fortune is a vibrant, award-winning independent hospitality company with creativity at its core. Since launching in 2008, we’ve built a strong reputation for delivering exceptional food, innovative events, and outstanding customer experiences across both retail and events.
Our portfolio spans five iconic London venues: Kings Place in King’s Cross, Sea Containers, Rose Court, One Southwark Bridge on the South Bank, and Central Hall in Westminster. Across these locations, we operate restaurants, cafés, staff dining facilities, and events spaces that reflect our fresh and forward-thinking approach to hospitality.
Hospitality is in our blood, and people are at the heart of everything we do. We’re passionate about building teams who genuinely care—individuals who are committed to creating memorable experiences and making our customers happy.
If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role.
Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at people@greenandfortune.co.uk to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

MAIN RESPONSIBILITIES:

Oversee the daily operations of all business outlets, including:

• G&F Café & TCP Services – A grab-and-go coffee shop by day, transforming into a campus bar in the evening
• Staff Dining Restaurant – Serving hot and cold meals for breakfast and lunch
• Cucumber Restaurant and Bar
• Commercial Events and Hospitality – Including executive lounges, meeting rooms, and event spaces
• Ensure consistent standards and high-quality service across all outlets
• Build and maintain strong relationships with internal clients and stakeholders
• Develop and implement revenue growth strategies for both retail and hospitality
• Oversee rota management, labour planning, recruitment, and payroll submission
• Lead on recruitment, staff training, and general HR responsibilities
• Develop and mentor the management team to meet company standards and client expectations
• Provide hands-on leadership, especially during peak business hours
• Manage daily operations and coordinate meetings and events
• Collaborate with the sales team to create revenue and upselling opportunities
• Ensure full compliance with Health & Safety and food safety regulations
• Lead and monitor post-event briefings, clean-up procedures, and equipment management

IN THIS ROLE, YOU’LL ALSO ENJOY:

• Salary up to £60,000
• Company Sick Pay
• Life Insurance (2x annual salary)
• 50% discount in our restaurants and 25% off at our cafés
• Increased holiday entitlement with length of service
• Loyalty bonuses based on service milestones
• One paid volunteering day per year to support a community or charity initiative of your choice
• Retail, grocery, and gym discounts
• Cycle to Work Scheme
• “Refer a Friend” scheme
• Access to our Learning and Development Portal, including apprenticeship programmes
• G&F Support Scheme
• WeCare: 24/7 access to online GP, mental health support, financial and legal advice, fitness programmes, and more—for you and your family