SKILLS:

• Process optimization and efficiency management
• Project management and organizational skills
• Knowledge of compliance, safety, and industry regulations
• Resource allocation and supply chain understanding
• Budgeting, forecasting, and cost control
• Understanding of P&L (Profit & Loss) management
• Financial reporting and analysis
• Investment and ROI assessment
• usiness development and growth strategies
• Brand building and market positioning
• Negotiation with clients, vendors, and stakeholders

ROLES OF GENERAL MANAGER:

• Leadership Role – Provides direction and motivation to staff, ensuring organizational goals are met.
• Strategic Role – Develops and implements business strategies to drive growth and profitability.
• Operational Role – Oversees daily operations, ensuring efficiency, quality, and compliance with standards.
• Financial Role – Manages budgets, financial planning, and cost control to maximize revenue and minimize expenses.
• Liaison Role – Acts as the link between top management, employees, and sometimes customers or stakeholders.
• Decision-Making Role – Makes key decisions related to operations, staffing, investments, and organizational direction.
• Change Management Role – Leads transformation, innovation, and continuous improvement initiatives.

RESPONSIBILITIES OF A GENERAL MANAGER:

• STRATEGIC PLANNING & EXECUTIONDevelop and implement long-term and short-term business strategies.Identify opportunities for growth, expansion, or improvement.
• OPERATIONS MANAGEMENTOversee daily business activities across departments.Ensure operational efficiency, quality standards, and customer satisfaction.
• FINANCIAL MANAGEMENTPrepare and manage budgets, forecasts, and financial reports.Monitor costs, revenue, and profitability.
• TEAM LEADERSHIP & DEVELOPMENTRecruit, train, and develop employees.Build a strong team culture and ensure performance management.
• SALES & MARKETING OVERSIGHTDrive business development, marketing strategies, and sales targets.Maintain strong customer and client relationships.
• COMPLIANCE & RISK MANAGEMENTEnsure adherence to legal, safety, and industry regulations.Identify risks and implement mitigation strategies.
• STAKEHOLDER COMMUNICATIONReport to executives, board members, or business owners.Maintain relationships with suppliers, partners, and key stakeholders.
• PERFORMANCE MONITORINGTrack KPIs (Key Performance Indicators) and business metrics.Implement corrective actions when targets are not met.