General Manager (Hilton Cancun Mar Caribe - All Inclusive Resort) at Hilton Hotels & Resorts

Cancún, Quintana Roo, Mexico -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Profitability Management, Revenue Management, Guest Satisfaction, Leadership, Business Planning, Budget Management, Forecasting, Team Development, Succession Planning, Cost Control, Strategic Goals, Capital Projects, Refurbishment, Commercial Acumen, Communication

Industry

Hospitality

Description

Hilton Cancun Mar Caribe All-Inclusive Resort is a beachfront all-inclusive property located in the heart of Cancún’s Hotel Zone, offering a dynamic and engaging guest experience. The resort features multiple dining venues, extensive recreational facilities, and spacious guestrooms with private balconies, delivering a well-rounded hospitality experience aligned with Hilton brand standards. What will I be doing? As a General Manager for Hilton Mar Caribe, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded Lead in all key property issues including capital projects, customer service, and refurbishment Ensure all decisions are made in the best interest of the hotels and Hilton Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property Provide effective leadership to hotel team members Lead in all aspects of business planning Comply with and exceed Hilton Brand Service Standards Ensure costs are controlled and revenue opportunities are effectively sourced and delivered Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Hold regular briefings and communication meetings with the HOD team Respond to audits to ensure continual improvement is achieved What are we looking for? A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Experience as General Manager within a similar quality hotel Degree or diploma in Hotel Management or equivalent Possess strong commercial acumen, with experience in increasing profitability Experience managing budgets, revenue proposals, and forecasting results in a similar sized property Excellent leadership skills Exceptional communication skills In-depth knowledge of the hotel/leisure/service sector Previous experience in all-inclusive resort operations is highly desirable. Strong command of English, both written and spoken, is required. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: General Management experience in a similar quality hotel What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

The General Manager is responsible for managing the Hotel Executive team and achieving overall hotel targets to ensure an excellent Guest and Member experience, while also managing profitability and guest satisfaction measures. Key tasks include leading in all property issues, delivering budgets, setting strategic goals, and ensuring compliance with Hilton Brand Service Standards.