General Manager - Holiday Inn - Nepal at IHG Career

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Sales, Revenue Maximization, Financial Returns, People Development, Brand Standards Execution, Succession Planning, Coaching, Guest Satisfaction, Budget Forecasting, Asset Management, Public Relations, Community Involvement, Environmental Consciousness, Hotel Administration, Business Administration

Industry

Hospitality

Description

Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People * Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. * Develop, implement and monitor team member succession planning to ensure future bench strength. * Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. * Oversee HR related actions in accordance with company rules and policies. Guest Experience * Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. * Drive improvement in guest satisfaction goals. * Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. * Speak to guests – ask for their feedback and build relationships. Financial * Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. * Analyse financials to drive revenues, future profitability and maximum return on investment. * Use distribution channels and technology platforms to drive revenue and maximize market share. * Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. Responsible Business * Ensure a safe and secure environment for guests, colleagues and hotel assets. * Act as public relations representative to raise awareness of hotel and brand in local community. * Drive team member involvement in community organizations, activities and businesses. * Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. * Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences * Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. * Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. * Experience required may vary based on size and complexity of operation. * Must speak fluent English. * Other languages preferred.

Responsibilities

The General Manager will be responsible for the day-to-day leadership and direction of the hotel, focusing on maximizing sales and revenue while driving strong financial returns. This role also involves taking ownership of team development, ensuring compliance with brand standards, and building local brand awareness.