JOB SUMMARY

The General Manager serves as the strategic and cultural leader of the Hyatt Centric Beale Street, located right on the Mississippi River in the heart of downtown Memphis. With Avion Hospitality’s focus on trust, transparency, and results, the General Manager is responsible for delivering profitability through revenue generation, cost management, and operational excellence while ensuring an exceptional guest experience and cultivating a people-first workplace culture. This role balances leadership presence with active community engagement, activating the property’s unique riverfront location as a hub for both travelers and locals.

PHYSICAL REQUIREMENTS

• Long hours sometimes required; typical work week averages 50 hours.
• Light work — ability to exert up to 20 lbs. occasionally and up to 10 lbs. frequently.

MENTAL REQUIREMENTS

• Strong decision-making and problem-solving abilities.
• Ability to work effectively under pressure while maintaining composure and objectivity.
• Strong communication and listening skills with the ability to resolve concerns from guests and employees.
• Strong financial acumen and ability to interpret and act on financial data.