General Manager ibis Astana at Accor

Astana, , Kazakhstan -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Management, Business Administration, Hotel Operations, Financial Performance, Leadership, Communication, Interpersonal Skills, Problem-Solving, Decision-Making, Revenue Management, Market Trends, Guest Satisfaction, Strategic Planning, Compliance, Team Development, Local Market Knowledge

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description ibis Astana is seeking a dynamic and experienced General Manager to lead our hotel operations in Astana, Kazakhstan. As the General Manager, you will be responsible for overseeing all aspects of the hotel's performance, ensuring exceptional guest experiences, and driving business growth. Develop and implement strategic plans to maximize revenue, profitability, and guest satisfaction Lead and inspire a team of department heads and staff to deliver outstanding service Ensure compliance with ibis brand standards and local regulations Manage the hotel's financial performance, including budgeting, forecasting, and cost control Develop and maintain relationships with key clients, partners, and stakeholders Implement marketing and sales strategies to increase occupancy and revenue Oversee all operational aspects, including rooms, food and beverage, and maintenance Analyze market trends and competitor activities to identify opportunities for growth Ensure the highest standards of cleanliness, safety, and security throughout the property Resolve guest complaints and address any operational issues promptly and effectively Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field; advanced degree or hospitality management certification preferred Minimum 5-7 years of experience in hotel management, with previous experience as a General Manager or Assistant General Manager Proven track record of successfully managing hotel operations and driving financial performance Strong knowledge of hotel management software, revenue management, and financial management principles Excellent leadership skills with the ability to motivate and develop team members Outstanding communication and interpersonal skills Strategic thinker with strong problem-solving and decision-making abilities In-depth understanding of the hospitality industry and current market trends Familiarity with ibis brand standards and procedures Knowledge of the local market in Astana, Kazakhstan Fluency in English; knowledge of Kazakh and/or Russian is a plus Ability to work flexible hours, including weekends and holidays, as required Additional Information Located in the heart of Kazakhstan’s capital, ibis Astana offers 249 modern rooms, a vibrant restaurant and bar, and versatile meeting spaces. Our team works in a welcoming, fast-paced environment where hospitality, teamwork, and professionalism come together to create memorable guest experiences. At ibis Astana, we celebrate diversity and foster an inclusive culture where every team member is valued and supported to grow.

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Responsibilities

The General Manager will oversee all aspects of the hotel's performance, ensuring exceptional guest experiences and driving business growth. This includes developing strategic plans, managing financial performance, and leading the hotel team.